We’re proud to announce that Classic Remodeling & Construction has been named a 2018 Guildmaster Award winner for exceptional customer service. Out of the more than 600 eligible applicants, Classic Remodeling is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

This is our 13th consecutive Guildmaster win. Additionally,we are one of only 6 companies nationwide who have received the award each year since its inception.

What is the Guildmaster Award?

The Guildmaster Award was established in 2005 by GuildQuality. The award recognizes and celebrates home building, remodeling, and contracting professionals who demonstrate the highest level of customer service.

Over the past several months, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. Winners must achieve a recommendation rate of 90% as well as reach a required response rate, based on survey volume.

Classic Remodeling achieved a recommendation rate of 97% from our customers surveyed by GuildQuality over the past year.

Providing exceptional customer service is one of our core values at Classic Remodeling. By participating in the GuildQuality program, we garner valuable feedback from our clients. We’re able to highlight areas where we are performing well and identify areas where we can improve. We are very proud of the fact that our customers have been consistently happy with our work and we appreciate their willingness to participate in the GuildQuality survey process.

What is GuildQuality?

GuildQuality is a third-party customer satisfaction surveying company, based in Atlanta. Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service. Classic Remodeling has been a  GuildQuality member since 2003.

 

We are thrilled to announce that we have once again been awarded Best Of Houzz for Design and Customer Satisfaction by Houzz.

The Best Of Houzz award is given in two categories: Design and Customer Satisfaction. Design award winners’ work was the most popular among the more than 40 million monthly users on Houzz. Customer Satisfaction honors are determined by a variety of factors, including the number and quality of client reviews a professional received in 2017.  This is our 4^th award for Service and our 3^rd award in the Design category.

We’re honored to be among the “Best Of Houzz” award winners again this year!

Be sure to stop by and check out our Houzz profile and see what we’ve been up to!

What is Houzz?

If you are in need of inspiration or looking for advice, Houzz is a great tool! You can view project photos and save your favorites to an ideabook for future reference. You can also ask questions about specific products or design dilemmas. Houzz is a great resource when it comes to finding the best home building and design professionals in your area. Be sure to look for the “Best of Houzz” service and design winners. These companies have the confidence of other Houzz users. “Best Of Houzz” award winners will have “Best Of” badges on their profiles to make them easily recognizable.

 

Want to know what we’ve been up to? Check out the latest issues of Charleston Home + Design magazine and Charleston Living Magazine! Classic Remodeling kitchens were recently featured in both publications.

The Charleston Home + Design feature showcases a West Ashley home where we demolished an outdated, unused enclosed porch to make room for the new kitchen addition, and updated the living/dining areas and master bath. This new space has a more modern feel and is perfect for doing lots of entertaining!

 

In Charleston Living we feature another West Ashley project where the owners wanted to update the kitchen in their 1957 home, but wanted to retain the character and charm of the space. We accomplished that by keeping a wood cabinet with the same feel as the originals, but with a more modern design.

 

The full articles are available in the current issues of Charleston Home+Design and Charleston Living Magazine. For more photos of these Classic Remodeling kitchens and other projects, you can visit our online portfolio or check us out on Houzz.

Before we dive into Thanksgiving celebrations with friends and family, the Classic family likes to kick-off the season by setting aside an evening to give thanks to our clients who have supported us all these years. So on Saturday, November 18 we invited many of our past and present clients to join us at McLeod Plantation for our annual client appreciation party.

The weather couldn’t have been more beautiful – a nice fall-like evening with temperatures in the mid 60s – as many of our guests enjoyed a tour of McLeod, offered by the staff of Charleston County Parks & Recreation Commission.

Once the tours concluded, guests made their way across the street to the Pavilion, where we were waiting with food, music and drinks – ready to have a good time!

Our delicious spread, which included oysters, chicken and sausage jambalaya, cornbread, and deviled eggs was provided by Harvest Catering, while music by Mark Jackson entertained us throughout the evening.

 

Thanks to all of our clients who were able to join us for the evening. We hope you had as much fun as we did! And thanks, as always, for choosing us for your home remodeling needs. We look forward to seeing everyone next year!

 

 

 

We’re excited to announce the launch of our new website! The site has a whole new look, hopefully making it easier to get to the information you need as you vet remodelers for your next project.

 

 

The goal for our new site was to make it much more user friendly – especially on mobile devices. We wanted to make it easier for you to get information about who we are and what we do,  see examples of our work, and contact us to start your project. With that goal in mind, you’ll find multiple ways to access our portfolio and past customer reviews, a detailed breakdown of our process highlighting what to expect during each phase of the project, and no matter what page you are on within the site you’ll have a contact form at your fingertips.

And finally, for past clients you have an easy way of contacting us should any warranty work come up. There is a contact form on every page of the site where you can select “existing project” for any warranty requests. This goes directly to our staff who can log your request.

We hope you enjoy the new site and find that it meets your needs as you search for a professional remodeler for your next project!